Manmaru Terms and Conditions

Terms and Conditions – Online Booking Refunds

Terms and Conditions of Provision of Training Courses v1.0 Jan 2017

1. General

This Agreement is entered into between the person, partnership or company named on the Booking Form (“the Client”) and Manmaru Ltd of registered address  8 Angstrom Close, Shenley Lodge, Milton Keynes, Buckinghamshire, MK5 7AT(“Manmaru Ltd”). The Agreement will be effective once Manmaru Ltd has received a completed order. Any other terms or conditions sought to be imposed by either party shall not be incorporated into the Agreement and shall have no effect unless agreed to in writing by the other party. 

2. Payment terms

Except where otherwise agreed in writing Manmaru Ltd requires full payment (cleared funds) prior to course commencement. If payment is not received in accordance with this requirement Manmaru Ltd reserves the right to withhold delivery of the course. Without prejudice to any other rights, Manmaru Ltd shall be entitled to charge interest of 8% over Bank of England base rate calculated on a daily basis; such interest to run from payment due date until full payment receipt. 

3. Cancellation terms

Any cancellation or postponement by the Client of a course within 10 working days of the course start date will be subject to the following charges: 
Within 5 working days of the course start date: 100% of the course fee applied by Manmaru Ltd  
Within 10 working days of the course start date: 50% of the course fee applied by Manmaru Ltd
Within 30 working days of the course start date: 25% of the course fee applied by Manmaru Ltd

4. Delegate Exclusion

To protect the other course attendees Manmaru Ltd reserves the right to exclude delegates from the course due to disruptive or non-professional behaviour or in the event that the delegate’s knowledge and/or aptitude is such that the instructor is unable to deliver the course as described in the outline. In the event of such Delegate Exclusion no refund of course fees or instructor expenses (where applicable) will be due. 

5. Liability

Except as set out in this clause the total aggregate liability of Manmaru Ltd under this Agreement for any losses or damages shall not exceed the total price set out in the Order Form. Nothing in this Agreement shall exclude or limit the liability of Manmaru Ltd for death or personal injury resulting from the negligence of Manmaru Ltd or that of its employees, agents or sub-contractors. 

6. Course content

Whilst Manmaru Ltd will endeavour to deliver the content detailed in the course outline in full, Manmaru Ltd reserves the right to reduce content or add new content as deemed necessary. 

7. Cancellation and rescheduling by Manmaru Ltd

Manmaru Ltd reserves the right to cancel or reschedule the course any time. In the event of Manmaru Ltd having to cancel or re-schedule a course, the Client will be offered an alternative course date or the option of a full credit/refund. Manmaru Ltd cannot take responsibility for any travel and accommodation costs or other costs incurred by the Client as a direct or indirect result of cancellation or re-scheduling by Manmaru Ltd. 

8. Copyright

All materials prepared for use with this course (including course notes) will remain the intellectual property of Manmaru Ltd and are distributed to the Client without prejudice to existing Copyright. Any duplication (electronic or otherwise) or reuse of any materials given to the Client prior to or during the course is strictly prohibited. 

9. Software Licenses

The Client is assumed to have all appropriate licenses for the software used during the course, irrespective of the course location. 

10. Delegate Property

Any computer equipment, valuables or personal property brought by the delegate to the training venue will remain the responsibility of the delegate and should not be left unattended at any time. Manmaru Ltd will not accept liability for any loss of or damage to such computer equipment, valuables or personal property. 

11. Waiver

Failure of a party to insist upon strict performance of any provision of the Agreement or the failure of a party to exercise any right or remedy to which it is entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under the Agreement. No waiver of any of the provisions of the Agreement shall be effective unless it is expressly stated to be such and signed by the Parties. 

12. Law and Jurisdiction

This Agreement is governed by the laws of England and Wales and the parties hereto submit to the jurisdiction of the Courts of England and Wales.

Terms and Conditions – Refunds for Online Bookings

Please contact us by email at training@manmaru.co.uk or call on 07968 318393 to discuss refunds for bookings placed through this website. Please note in particular the Cancellation terms.